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Thema: Cannot launch the game: returns to uplay launcher | Forums

  1. #1
    Hi everyone,

    Im experiencing a very frustrating problem tonight, I bought the game 2 days ago, was ready to spend my whole evening on it, installed it fine, autopatched it fine, registered it fine and boom, once I log in into Uplay and click Play button, the game launches, the text Loading shaders appears, the ubisoft logo starts and before the ubisoft logo video ends, it crashes right back to the desktop (with ubisoft game launcher in online mode and to nothing in offline mode..). No error message, no log in roaming/Ubisoft/Anno2070/blablabla..

    I have a powerful computer that can run with no problem any recent game (phenom, geforce 560ti OC) and the Engine.ini automatically generated merely contains

    <InitFile>
    <QualityLevel>3</QualityLevel>
    </InitFile>

    oh and Im wrong actually, sometimes some logs appear with the following:



    >25.11.2011 23:01:14] StackTrace (ThreadID 3632, BuildInfo v1.01.6235, LogFile 0):

    Das Kommando [/activateitemguid(60460)] wurde an Tastenkombination [H] gebunden

    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 6B661ED7)
    6B661ED7 (MSVCR100): (filename not available): memcpy
    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 009ED653)
    009ED653 (Anno5): (filename not available): CWorldManager::SerializeWorldConfig
    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00B1F16A)
    00B1F16A (Anno5): (filename not available): CCryptUtils::VerifyResourceFile
    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00B1F473)
    00B1F473 (Anno5): (filename not available): CCryptUtils::VerifyResourceFile
    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00BA6399)
    00BA6399 (Anno5): (filename not available): CCryptUtils::VerifyResourceFile
    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00BA62F2)
    00BA62F2 (Anno5): (filename not available): CCryptUtils::VerifyResourceFile
    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76E71174)
    76E71174 (kernel32): (filename not available): BaseThreadInitThunk
    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 777CB3F5)
    777CB3F5 (ntdll): (filename not available): RtlInitializeExceptionChain
    ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 777CB3C8)
    777CB3C8 (ntdll): (filename not available): RtlInitializeExceptionChain

    Im not sure which filename its looking for though....
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  2. #2
    Oh thanks god, it finally launched !

    It seems there was some invisible failure during installation / patching as maindata/ files seem incomplete (temporary name).

    Disregard this thread and enjoy this - i hope - awesome game!
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  3. #3
    im experiencing a similar problem where it says i finished playing after launching. how did you fix yours?
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  4. #4
    Senior Mitglied
    Registriert seit
    Jun 2009
    Beiträge
    562
    At a guess I would think he did a complete uninstall and then reinstalled.....the game and the launcher.

    You could try just unistalling and reinstalling the launcher first.
    Carpe Diem
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  5. #5
    Yeah i have tried both of those suggestions and it still fails to load the game. I have even tried downloading the launcher directly from ubisoft's site rather than through steam and that hasn't helped either/
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  6. #6
    Senior Mitglied
    Registriert seit
    Jun 2009
    Beiträge
    562
    If you could provide a dxdiag, someone may be able to spot a problem.
    Carpe Diem
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